Privacy Policy

Cookies Policy

We and third parties may use digital technologies such as cookies, location services, web server logs and web beacons in connection with DANAT websites and other online services. Some of these technologies may operate without collecting or using any personal information. Please note this privacy policy applies to our collection, use, disclosure and storage of personal information only.

DANAT website uses cookies to track user traffic patterns and to better serve you when you revisit a website. A cookie is a small data file that a website may write to your hard drive when you visit it. A cookie file can contain information, such as a Session ID which the website uses to track the pages you have visited.

Other technologies we use include web beacons. We allow cookies and other digital technologies to be used:
• so that your preferences for a particular site can be stored;
• to improve your browsing experience; and
• to help tailor advertising and promotions to you.

Information is also generated whenever a page is accessed on DANAT website that records information such as the time, date and specific page. We collect such information for statistical and maintenance purposes that enables us to continually evaluate our websites’ performance.

In some cases, we and third parties may use cookies and other technologies in connection with DANAT websites and digital marketing initiatives, for example in relation to online behavioural advertising, surveys and website analytics and email campaign tracking.

The third party technologies we may use from time to time include Google Analytics, Google AdSense, Google Tag Manager, Facebook tracking, Cretieo, Hot Jar, Clicky and Gigya. You can find more details about these technologies, the data they collect and how you can opt out of certain conduct in the privacy policies and other consumer-facing documentation for those technologies (e.g. via Google’s Ads Preferences Manager).
You may need to opt-out separately from each technology.

The website www.youronlinechoices.com also allows you to opt-out of some online behavioural advertising and provides further information about how online behavioural advertising works. Your browser may also allow you to turn off or disable cookies and certain other technologies. Please be aware, however, that if you turn off or disable these technologies, you may not be able to experience the full functionality of our websites and associated services.

Data Privacy Notice

Bahrain Institute for Pearls and Gemstones (Danat) B.S.C. Closed (hereafter referred to as “we” or “our” or “us” or “Danat” or “organisation” or “organization”) respects your right to data privacy. In this Notice “You” or “Your” refers to data subject (customers, employees, website visitors or contingent workers) whose personal data is processed by Danat.
This privacy notice explains who we are, how we collect, share and use personal data about you, and how you can exercise your data privacy rights. The details on what personal data will be processed and which method will be used depend significantly on the services applied for or agreed upon.
Definitions
a) Consent: Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal/ sensitive personal data relating to him or her.
b) Data Controller/ Data Protection Officer (DC/ DPO) – A person who, either alone or jointly with other persons, determine the purposes and means of processing any particular personal data; except that where the purposes and means of the processing of personal data are determined by law, the person entrusted with the processing obligation is deemed for the purposes of this Law to be the Data Controller.
c) Data Subject: The natural person, legal person or individual subject of data.
d) Data Protection Guardian: The independent/ external person/ entity licensed by the Authority who shall be responsible to implement the provision of the Law.
e) Personal Data: Any information relating to a data subject who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that data subject. This may also include photographs and/or video footage taken during events or for a specific purpose.
f) Sensitive Personal Data: Data that reveals your racial or ethnic origin, religious, political or philosophical beliefs or trade union membership; genetic data; biometric data for the purposes of unique identification; or data concerning your health.
g) Processing: Processing is any operation or set of operations which is performed on personal/ sensitive personal data or on sets of personal/ sensitive personal data, whether or not by automated means, such as collection, recording, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
h) Data Processor: a person, other than an employee of the DC/ DPO or data processor, who processes personal/ sensitive personal data for the DC/ DPO’s benefit and on the DC/ DPO’s behalf.
i) Third Party: Any person other than:
— Data subject;
— DC/ DPO;
— Data processor;
— Data protection guardian; and
— Any person, under the direct authority of the DC/ DPO or data processor, authorized to process data for the benefit of DC/ DPO or data processor
j) Contingent Workers: Contingent workers means non-permanent workers including agents, consultants, independent contractors, sub-contractors, temporary workers, professional advisors, interns, trainees and those affiliated with third parties.
k) Joint Controller: Where two or more controllers jointly determine the purposes and means of processing, they shall be joint controllers.
l) Group Company (Group): includes a holding company, subsidiary, associate company (including a joint venture company) and a subsidiary of a holding company to which the company is also a subsidiary.
m) Direct Marketing: Communication, by whatever means, of any marketing material or advertisement which is directed to a person.
n) Authority: Personal data Protection Authority (to be) established by the Personal data Protection Law, Bahrain and the supervisory authority of the EU Global Data Protection Regulation (GDPR).
If you have any questions or concerns about our processing of your personal data, then please contact us at DPO@danat.bh

When do we collect your personal data?
Direct interactions
You may give us your identity, contact, resume or KYC related information by filling in forms or by corresponding with us by phone SMS, and email or otherwise. This includes sharing of personal data for the following purpose:
a. Records of your interactions with us such as emails and other correspondence and your instructions to us;
b. Providing your feedback;
c. By filling in forms, for example to download white papers and/or gather insights on case studies;
d. By sharing your personal data such as resume for recruitment purpose;
e. By interacting with us on social media platforms such as Facebook, Instagram and LinkedIn etc.
f. Ordering information regarding our products or services;
g. Subscribing to our services, publications or newsletters;
h. Request marketing material notifications to be sent to you;
i. By sending us emails and text messages (SMS or WhatsApp or Chat Service);
j. By adding posts, reviews and other comments to our website; and
k. By liking or disliking our offers and promotions;
Automated technologies or interactions
Log Files. Log information is data about your use of the Service, such as IP (Internet Protocol) address, browser type, referring/exit pages, operating system, date/time stamps, and related data, which is stored in log files.

Cookies. A cookie is a small data file transferred to your computer (or other device) when it is used to access our service. Cookies may be used for many purposes, including to enable certain features of our service and remember your preferences, your equipment, browsing actions and patterns, to better understand how you interact with our service, to provide you advertising on and off the service, and to monitor usage by visitors and online traffic routing. You may be able to instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the online services you visit. If you do not accept cookies, however, you may not be able to use all portions of our Service or all functionality of our Service.

Please see our cookie policy for further details.

Third parties or publicly available sources
We may receive aggregated personal data about you from various third parties, via public domains such as:
• Technical Data from the following parties:
o Analytics providers such as Google, Facebook etc.;
o Social media platforms such as Facebook, Twitter, Instagram, LinkedIn etc.

• Personal data gathered from publicly available directories/ registers are processed fairly, lawfully with adequate level of security and are not excessive in relation to the purpose for which they are collected.
What personal data do we collect?
We may collect, store, and use the following categories of personal data about you:
Identity Data
a. First name
b. Last name
c. Username
d. System generated unique ID
e. Date of Birth
f. Gender
g. CPR details
h. Driving license
i. Photographs
Financial Data
a. Bank account number
b. Name as per bank account
c. Copy of cancelled cheque
Contact Data
a. Email address
b. Telephone numbers/ contact number
c. Billing address
d. Shipping/delivery address
Transaction Data
Details about payments to and from you and other details of products and services you have purchased from us. These include:

a. Any relevant billing and delivery addresses.
Technical Data
a. Internet protocol (IP) address; and
b. We also track how often you visit and use our website. We do this via email and website cookies and similar tracking technology built into our website. Please see our cookie policy for further details.

Profile Data
a. Your interests, preferences, feedback and survey responses;
b. Profile image; and
c. About you (mentioned in resume including qualifications).
Usage Data
a. Information about how you use our website, products and services; and
b. Information on what you view, click on access by way of our emails and text messages, website and mobile.
Marketing and Communications data
We may ask you to leave a review or take a survey for providing you better services. We may also collect your personal data for responding to your queries and comments, social media posts and questions/ queries. If you would like to opt-out/ unsubscribe from marketing or promotional communications from Danat, you can do so by reaching out to our Marketing department at: Communications@danat.bh
Aggregated Data (sometimes referred to as pseudonymised data)
We also collect, use and share aggregated data (sometimes referred to as pseudonymized data) such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in the applicable law (s) as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this data privacy notice.
Sensitive Personal Data or Special Category of Personal Data
We do not collect, store and use the following “special categories” of sensitive personal data regarding you such as:
a. Information about your race or ethnicity, religious beliefs and sexual orientation;
b. Information about your health, including any medical condition, health and sickness records, medical records and health professional information;
c. Any criminal records information in relation to you, and
d. Biometric information about you, for example fingerprints, retina scans.

Our intent is not to collect or process any sensitive personal data about you, unless required by applicable laws. However, in certain circumstances, we may need to collect, or request your special category of personal data for employment related purposes via Resume shared, for example, data regarding your hobbies and preferences, gender and disabilities for the purposes of equal opportunities monitoring, to comply with anti-discrimination laws and for government reporting obligations.

How and why do we use your personal data?
We will only use your personal data when the law allows us to. We will use your personal data in the following circumstances:
a. The processing is necessary for reasons of substantial public interest, or for official purposes or requested for or by the police or governmental authorities on a lawful basis;
b. It is necessary for the establishment, exercise or defense of legal claims, for the purposes of carrying out the obligations and exercising our or your rights in the field of employment, social security and social protection law; or
c. Based on your explicit consent;
d. Where we need to perform the contract we have entered into with you;
e. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
f. Where processing is necessary in order to protect the vital interests of the data subject or of another natural person.
Legitimate Interest
a. Means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience;
b. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests;
c. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by laws); and
d. We may also use your personal data in the following situations, which are likely to be rare:
i. Where we need to protect your interests (or someone else’s interests);
ii. Where it is needed in the public interest or for official purposes.
Purpose/ activity, type of data and lawful basis for processing
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal base(s) we rely on to do so. We have also identified what our legitimate interests are, where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
However, we normally collect personal data from you only where we have your consent to do so, where we need the personal data to perform a contract with you, or where the processing is in the legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In certain cases, we may also have legal obligations to collect personal data from you or may otherwise need the personal data to protect your vital interests or those of another data subject.
Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal data.
Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
To manage our relationship with you which will include:
a) Notifying you about changes to our terms or privacy policy
b) Asking you to leave a review or take a survey
c) Responding to your queries and comments, social media posts and questions. a) Identity
b) Contact
c) Profile a) Performance of a contract with you
b) Necessary to comply with a legal obligation
c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
d) Your consent
a) To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) a) Identity
b) Contact
c) Technical a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise)
b) Necessary to comply with a legal obligation
a) To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you a) Identity
b) Contact
c) Profile
d) Usage
e) Technical a) Necessary for our legitimate interests (to study how customers use our products/ services and to develop them) to improve our products and services towards our customers.
a) To use data analytics gathered from our website to improve our website, products/services, marketing, customer relationships and experiences a) Technical
b) Usage
c) Aggregated Data a) Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant)
a) To make suggestions and recommendations to you about goods or services that may be of interest to you a) Identity
b) Contact
c) Technical
d) Usage
e) Profile
f) Aggregated Data a) Necessary for our legitimate interests (to develop our products/services)
a) To power our security measures and services in order to protect you and our business a) Identity
b) Technical
c) Usage a) Necessary for our legitimate interest so you can safely access our website and mobile applications.

If we ask you to provide any other personal data not described above, then the personal data we will ask you to provide, and the reasons why we ask you to provide the personal data, will be made clear to you at the point we collect your personal data.
However, we may also use your personal data for other purposes such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes where they are permitted by applicable laws.
Promotional offers from us
If you have explicitly consented to receive marketing information from us we may use your identity, contact, technical, usage and profile data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered in a competition or registered for an event/ promotion and, have not withdrawn your consent of receiving such information.
Third-party marketing
We shall get your explicit consent for sharing your personal data for any marketing activities carried out by our third party service providers. In such case, we shall provide you with an option to withdraw your consent from receiving such marketing promotions from our third party service providers.
Request to withdraw consent
At any point, if you wish to withdraw your consent to receive marketing/ promotional information from Danat, you can write an email to our Marketing Department at communications@danat.bh
Kindly note that this does not apply to personal data provided to us as a result of a product/ service subscription/ purchase, product/ service experience or other transactions.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us using the contact details provided.
Who do we share your personal data with?
On occasion we may have to share your personal data with the parties set out below for the purposes set out.
Group Entities/ Subsidiaries
We shall share your personal information with our parent/ group company/ entities for reporting purposes, having similar arrangements, to be able to provide you with the same value for money and high quality experience for the services provided to you by us. It’s also the only way we can provide you with the best benefits.
External Third Parties
a. Regulators and other authorities: acting as processors or joint controllers based in Bahrain who require reporting of processing activities in certain circumstances.
b. With social media companies such as Facebook, Twitter, LinkedIn and others: who run promotions for us on their platforms;
c. Any new business partners: we may have over time, for example, in the event of a joint venture, reorganization, business merger or sale that affects us.
d. The police, local authorities, the courts and any other government authority: if they ask us to do so (but only if our doing so is lawful).
e. Other people who make a ‘data subject access request’: where we are required to do so by law.
f. We may also share the information we collect where we are legally obliged to do so, e.g. to comply with a court order.
g. Any social media posts or comments you send to us: (on Danat’s Facebook page, for instance) will be shared under the terms of the relevant social media platform (e.g. Facebook, Twitter and LinkedIn) on which they are written, and could be made public. Other people, not us, control these platforms. We are not responsible for this kind of sharing. Before you make any remarks or observations about anything, you should review the terms and conditions and privacy policies of the social media platforms you use. That way, you will understand how they will use your information, what information relating to you they will place in the public domain, and how you can stop them from doing so if you are unhappy about it. It is worth remembering too that any blog, review or other posts or comments you make about us, our products and services on any of our blogs, reviews or user community services will be shared with all other members of that service and the public at large. You should take extra care to ensure that any comments you make on these services, and on social media in general are fit to be read by the public, and are not offensive, insulting or defamatory. Ultimately, you are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.
h. Third parties/ Data Processors: to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers/ data processors to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions/ third party agreements.
International Transfers
We may share your personal data within the Parent/ Group company on need to know basis with confidential obligation mentioned herein.
Some of our external third parties are based outside the Kingdom of Bahrain so their processing of your personal data will involve a transfer of data outside the Kingdom. Whenever we transfer your personal data out of the Kingdom, including cloud hosting, backup systems or data recovery sites, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
• subject to prior approval from the Authority; or
• with your consent; or
• to countries that have been deemed to provide an adequate level of protection for personal data and are whitelisted by the Authority.
Please contact us if you want further information on how we transfer your personal data out of the Kingdom.
A list of third countries and international organizations to whom personal data may be shared can be made available by contacting our DC/ DPO at DPO@danat.bh
How we protect your personal data?
We use appropriate technical and organizational measures to protect the personal data that we collect and process. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal data.
A lot of the information we receive reaches us electronically, originating from your devices, and is then transmitted by your relevant telecoms network provider. Where it’s within our control, we put measures in place to ensure this ‘in flight’ data is as secure as it possibly can be.
Sensitive data like, Passwords are protected for data in transit by data encryption. In addition to encryption, we have implemented robust network security controls to help protect data in transit. Network security solutions like firewalls and / or network access control to secure the networks used to transmit data against malware attacks or intrusions.
We use secure means to communicate with you where appropriate, such as ‘https’ and other security and encryption protocols.

How long will we keep your personal data?
To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place. After that we will either delete it, mask it or anonymize it so that it cannot be linked back to you.
We retain personal data we process where we have legitimate interest, performance of the contract, vital interest of data subject or of another natural person, performance of a task carried out in the public interest or in the exercise of official authority vested or for the purposes of satisfying any legal, accounting, or other regulatory reporting requirements or with your consent.
By law we have to keep basic information about our customers (including contact and identity data) for 10 years after they cease being customers for legal purposes.

Automated Decision Making
Automated decisions are decisions concerning you which are made automatically on the basis of a computer determination (using software algorithms), without human intervention. We do not use automated decision making.
What are your data protection rights?
Your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes by keeping your details up to date on our website and by sharing your updated details with our DC/ DPO at DPO@danat.bh
Your rights in connection with personal data
Under certain circumstances, by law you have the right to:
a. Request access: To your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
b. Request rectification: Of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. We may need to verify the accuracy of any new data you provide to us.
c. Request erasure: Of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
d. Object to processing: Of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which means we can continue to process your personal data.
e. Request the restriction of processing: Of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
i. if you want us to establish the data’s accuracy;
ii. where our use of the data is unlawful but you do not want us to erase it;
iii. where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
iv. You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
f. Request for portability: Of your personal data to another party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
g. Right to withdraw consent at any time: Where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
h. Right to lodge a complaint with the Authority: In case you consider that the processing of your personal data infringes any of your rights or provisions related to the laws and regulations in scope.
Fees for excessive or unreasonable requests
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is unfounded or excessive.
Time limit to respond

We try to respond to all legitimate requests within 15 business days. Occasionally, it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We may also contact you to ask you for further information in relation to your request to speed up our response.
If you wish to exercise any of the rights set out above, please contact us at DPO@danat.bh

Indemnity and Limitation of Liability
You agree to defend, indemnify and hold harmless Danat, its officers, directors and employees from and against any and all claims, liabilities, damages, losses or expenses, including settlement amounts and reasonable legal fees and costs, arising out of or in any way connected with your access to or use of this site.
Although Danat shall make every attempt to keep the Website free from viruses, it cannot guarantee that it is virus/ malware free. For your own protection, you should take necessary steps to implement appropriate security measures and utilize a virus scanner before downloading any information from the website.
Danat, its directors and employees, shall not be liable in any manner whatsoever for any direct, indirect, incidental, consequential, or punitive damage resulting from the use of, access of, or inability to use the information available on the Website or the services provided by us. Danat, its directors and employees shall not be liable in any way for possible errors or omissions in the contents in the Website.
Intellectual Property Rights
All information on this website is protected by copyright and other intellectual property rights. No images, text or other content from this website may be distributed or reproduced without the prior written approval from Danat.
Changes to this data privacy notice
We may update this data privacy notice from time to time in response to emerging legal, technical, contractual, regulatory or business developments. When we update our data privacy notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any privacy notice changes if and when this is required by applicable laws.
You can see when this privacy notice was last updated by checking the “last updated” date displayed at the top of this privacy notice.

If you have any questions about this privacy notice, please contact the DC/ DPO at DPO@danat.bh

Terms & Conditions

1.Bahrain Institute for Pearls & Gemstone

The Bahrain Institute for Pearls & Gemstones whose registered office is at Floors 3 and 4, East Tower, Bahrain World Trade Centre, Manama, Kingdom of Bahrain (“DANAT”) provides educational training courses, verification services and scientific research in relation to pearls, gemstones and jewellery. DANAT was established in 2017 under the aegis of HRH Prince Salman bin Hamad bin Isa Al Khalifa, Crown Prince, Deputy Supreme Commander and First Deputy Prime Minister of the Kingdom of Bahrain.

2. Educational Courses

DANAT provides a variety of gemmological educational training courses covering a range of subjects relating to pearls, gemstones, diamonds and jewellery. DANAT’s educational courses offer a balance of theoretical knowledge and practical application using gemmological equipment and are intended to meet the educational needs of all students from beginners to professionals.
Training courses are either conducted by DANAT or provided by third party training providers arranged by DANAT.
DANAT’s training courses are subject to change and availability and are provided on an assumption that there will be sufficient students for each training course. Where student numbers are insufficient the training course will be cancelled or re-scheduled.
For the latest DANAT training courses please access DANAT’s website as follows https://www.danat.bh/education/courses/.

3. These Terms & Conditions

These Terms and Conditions apply to all DANAT’s training courses. Student applicants are required to read these Terms & Conditions before submitting and signing a “Student Application”. The submission and signing of a “Student Application” will amount to a student’s unconditional and unqualified agreement to these Terms & Conditions. Further terms and conditions may apply for training courses provided by third party training providers arranged by DANAT. Students will be informed of such further terms and conditions (if any) at the time they prepare their “Student Application”.

4. Application

Students are invited to complete and submit a “Student Application” should they wish to participate in a DANAT training course. The “Student Application” can be submitted online via DANAT’s website https://www.danat.bh/appedu/. DANAT’s acceptance of any “Student Application” is subject to payment of the applicable fee, availability and the student meeting any applicable eligibility criteria. Students will be advised by email within three business days of submission of a “Student Application” as to whether they have been accepted.
Where a training course has eligibility criteria, for example, a proficiency in English, a minimum age or a level of qualification, the student will be required to confirm in the “Student Application” that the relevant eligibility criteria has been met and provide the appropriate evidence. Eligibility criteria, if applicable, will be detailed in the description of the training course and/or the terms and conditions of the third-party training provider as applicable.

5. Fees

The applicable fee for any given training course is due and payable at the time the “Student Application” is accepted by DANAT. Fee payment methods are detailed on the course invoice. In the event that the applicable fee is not paid before the start of a given training course then DANAT reserves the right to cancel the application.
The applicable fee does not include banking charges, visa, travel or accommodation costs, each of which, if applicable, will be payable by the student unless explicitly stated otherwise in the relevant training course programme description.
The student will be advised when the applicable fee is received by DANAT whereupon the student’s place on the relevant training course will be confirmed.
Details of training course fees are set out on DANAT’s “Student Application”. Such fees are subject to change from time to time.

6. Cancellation & Withdrawal

A student may cancel their participation in a training course provided that the student notifies DANAT in writing of their cancellation. Where the notice of cancellation is received by DANAT no less than 7 calendar days before the start of the training course the student will be refunded 100% of the fees they have paid or at the student’s option rescheduled to participate in the next available course. Where the notice of cancellation is received within 7 calendar days of the start of the training course the student will be refunded 50% of the fees they have paid or at the student’s option rescheduled to participate in the next available course. For cancellations once the training course has started there will be no refund. Where a student withdraws from a training course, for whatever reason, no refund will be payable although, DANAT may, in its entire discretion, in consideration of the reasons of the withdrawal, reschedule the student to participate in the next available course.
Where further terms and conditions apply (in addition to these Terms & Conditions) in respect of third-party training providers then the position as to the cancellation, withdrawal and refund policy for such training courses will be set out in such further terms and conditions.

7. Intellectual Property Rights

Where DANAT provides study materials in relation to any training course, DANAT reserves any rights in relation to the intellectual property rights of such materials and whilst a student may use such materials for the purposes of the training course the student shall not copy, modify or enhance such materials or do anything that might infringe the intellectual property rights in such materials.

8. Liability

The total liability of DANAT towards any student shall not exceed the sum of any fees received from such student. DANAT shall not be liable for consequential, indirect or special losses. DANAT’s liability shall not be limited in any way in respect of death or personal injury caused by negligence; fraud or fraudulent misrepresentation; or any other losses which cannot be excluded or limited by applicable law.

9. Data Protection

DANAT shall process a student’s data in compliance with the obligations placed on it under relevant data protection laws. To see DANAT’s privacy policy please visit https://www.danat.bh/privacy_policy/
Data collected from a student such as name, address, email, further contact details, employment, visa/residency status and educational background will be used by DANAT to provide the student with educational services as described herein. DANAT will retain such data for as long as it is required for the purposes for which it was collected. A student may request access, restrict access, update, correct and/or request removal of their personal data from DANAT’s databases. DANAT relies upon the student’s consent to use the student’s personal data from the purpose of providing educational services to the student. The student may withdraw such consent at any time however without such consent DANAT may not be able to provide the educational services to the student. DANAT will not provide a student’s contact information to non-affiliated third parties and will only send a student DANAT marketing material if the student expressly consents to this in the Student Application. DANAT will provide the student’s data to third party training providers where the student has applied to participate in a training course which will be delivered by a third-party training provider. DANAT will ensure that in providing such data to the third-party training provider that the third part training provider undertakes to use such data only for the purpose of providing educational services and will comply with all applicable data protection laws.
DANAT will only include the student in marketing material if the student expressly consents to this in the Student Application.
DANAT will rely on the student’s most recent instructions and students can amend their marketing and participation in marketing content preferences at any time by emailing education@danat.bh

10. Behaviour

DANAT provides a safe and positive learning environment for all students. Accordingly, students are required to act professionally and appropriately during any training course and must show respect to others and abide by all health and safety requirements from time to time in place. Prohibited behaviour includes but is not limited to: threatening and harassing behaviour; acts or threats of violence; dishonesty; disruptive, insubordinate or unlawful behaviour; property damage or theft; any misbehaviour that is not in keeping with a professional environment or contrary to usual custom and practice.
Students are expected to dress appropriately for the training courses taking into consideration safety and professional considerations.
For onsite training courses, students will be obliged to follow the relevant rules applicable to the site. These will include, but are not limited to, applicable rules relating to health & safety, surveillance and the use of recording devices.
For online training courses, login details should not be shared, and lessons are not to be recorded or streamed.
Failure to behave could result in the student being dismissed from a training course (with no refund) and refusal to apply and participate in future training courses.

11. Assessments and Attendance

Where a training course requires the student to submit coursework or undergo an assessment or examination the student is required to undertake these on his/her own in accordance with any applicable timeframe. It is solely the responsibility of the student that he/she understands the training course and any assessment or examination requirements and to complete these by the applicable timeframe. Where a course requires a certain minimum level of attendance to complete the course this will be notified to the student. Where the student fails to attain the required level of attendance then the student may be withdrawn from the training course (with no refund) and not be provided with a certificate of completion for the training course. If the failed attendance was for a good reason, as determined by DANAT, DANAT, may in its absolute discretion, allow the student to attend a future course subject to the availability of that future course.
Where a training course and/or assessment takes place outside Bahrain (whether completely or partially) the student should refer to the training course details and/or the terms and conditions of the third-party training provider as applicable for further details.

12. Notices

Notices and other communications other than complaints shall be sent to DANAT at:
Floors 3 and 4, East Tower, Bahrain World Trade Centre, Manama, Kingdom of Bahrain
Telephone: +973 172 01 349 Email: education@danat.bh

13. Waiver

No failure, delay or omission by DANAT in exercising any right, power or remedy provided by law or under these Terms & Conditions shall operate as a waiver of that right, power or remedy, nor shall it preclude or restrict any future exercise of that or any other right, power or remedy.

14. Severance

If any provision of these Terms & Conditions (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of these Terms & Conditions shall not be affected. No single or partial exercise of any right, power or remedy provided by law or under these Terms & Conditions shall prevent any future exercise of it or the exercise of any other right, power or remedy. A waiver of any term, provision, condition or breach of these Terms & Conditions shall only be effective if given in writing and signed by the waiving party, and then only in the instance and for the purpose for which it is given.

15. Complaints

Should a student have any complaints with regard to any training course they must notify DANAT of their complaint so that this can be considered and addressed appropriately. Complaints can be sent to our dedicated email: complaints@danat.bh

16. Disability Support

DANAT welcomes applications from students with learning and health disabilities and will provide the relevant support for such students. If you have any learning or health disabilities that may require additional support for your studies with DANAT or require special consideration for any exam or coursework please provide this information in the “Student Application” or contact education@danat.bh

17. Force Majeure

Force Majeure means an event or sequence of events beyond a party’s reasonable control preventing or delaying it from performing its contractual obligations. DANAT shall not be liable if delayed in or makes changes to or is prevented from performing its obligations under these Terms & Conditions due to Force Majeure. There will be no refunds to students where a training course is cancelled due to Force Majeure within 7 calendar days before the scheduled start of the training course although DANAT will endeavour to reschedule an affected student to participate in the next available course (subject to availability).

18. Lost or Damaged

Equipment and Precious Items
Students are responsible for any equipment or precious items available for use during any relevant training course. Students are responsible to pay the replacement cost for any lost or damaged precious item. Students are also responsible for meeting the repair or replacement cost of any damaged equipment beyond normal wear and tear. If a lost item is subsequently found, the replacement cost paid by a student will be refunded.

19.International Students

International students, being students of a nationality different to where a training course is located, will be responsible for arranging their visa, travel and accommodation in order to attend the relevant training course.

20. Governing Law

These Terms & Conditions and any dispute or claim arising out of, or in connection with, them, its subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of the Kingdom of Bahrain.

21. Jurisdiction

The courts of the Kingdom of Bahrain shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, these Terms & Conditions, its subject matter or formation (including non-contractual disputes or claims).